General Terms and Conditions of Sale (GTCS)
1. Purpose
These General Terms and Conditions of Sale (“GTCS”) govern all commercial relations between Only Sport Premium – FZCO (“we”) and any natural or legal person (“the customer”) wishing to make a purchase via the website www.kikefoot.com. Any order placed on our site implies the customer’s unreserved acceptance of these GTCS.
2. Products
- The products offered for sale are those displayed on www.kikefoot.com, subject to stock availability.
- Each product comes with a detailed description provided by KikeFoot.
- Photographs: Images are for illustration purposes only and are not contractual.
3. Prices
- Prices are shown in euros (€), tax included (VAT), excluding delivery costs.
- Kike Foot reserves the right to modify its prices at any time; however, products are invoiced at the rates in force when the order is confirmed.
- Additional charges: Customs duties and local taxes are borne by the customer, as stated in our Shipping Policy.
4. Orders
- Orders are placed directly on www.kikefoot.com.
- Validating an order implies acceptance of the prices and product descriptions.
- Confirmation: Once validated, the customer receives a summary email.
- Kike Foot reserves the right to cancel any order in the event of a payment dispute or any other legitimate reason (e.g., product unavailable).
5. Product Customisation
- Products are customised according to the specifications provided by the customer (e.g., text, size, colour).
- Customer responsibility: The customer is liable for the accuracy of the information supplied when ordering.
- Once the order is validated, no changes can be made.
6. Payment Terms
- Immediate payment: Required upon order confirmation.
- Accepted methods: Credit card and any other methods indicated on the site.
- Security: Online transactions are secure, and Kike Foot stores no banking data.
7. Delivery
Delivery is governed by our Shipping Policy, detailing:
- Service areas;
- Delivery times and methods;
- Responsibility in case of loss, damage or customs fees.
8. Returns and Refund Policy
- Because products are personalised, returns, exchanges or refunds are not accepted except in the event of a proven manufacturing defect.
- Deadlines: Any claim for non-conformity or defect must be made within 48 hours of receipt.
- Procedure: Contact customer service at [email protected] for instructions.
9. Warranties
Products sold on www.kikefoot.com benefit from:
- The statutory conformity guarantee;
- The warranty against hidden defects, in accordance with applicable law.
In case of non-conformity, products may be returned, exchanged or refunded under legal conditions.
10. Personal Data Protection
- Personal data collected on www.kikefoot.com are required to process orders and manage commercial relations.
- They are processed in accordance with our Privacy Policy.
- Customers may access, modify or delete their data by contacting [email protected].
11. Liability
- Kike Foot cannot be held liable for non-performance or improper performance of these GTCS in cases of force majeure or events beyond its control (e.g., strikes, severe weather).
- Kike Foot is not responsible for loss or damage occurring after the parcel has been handed over to the carrier.
12. Governing Law and Jurisdiction
These GTCS are governed by the laws of the United Arab Emirates (UAE).
Any dispute relating to their interpretation or execution falls under the exclusive jurisdiction of the courts located in the UAE.
13. Amendments to the GTCS
Kike Foot reserves the right to modify these GTCS at any time.
The amended terms will be published on the site and take immediate effect for orders placed thereafter.
Customer Service Contact
For questions or complaints, email [email protected].
We aim to respond within 24–48 business hours.